Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and Swipesoft, the company that operates Cytross Nursing (“Cytross Nursing”, “we”, “us”, or “our”), governing your use of the Cytross Nursing web application and its supporting API (together, the “Service”). By creating an account or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If the Service is ever transferred to a different operating company, we will update this page and its effective date, and notify registered users, before the transfer takes effect.

The Service is intended for adults and nursing students preparing for a professional licensing examination. You must be at least 16 years old (or the minimum age required in your jurisdiction, whichever is higher) to use the Service. By using the Service you represent that you meet this requirement and that the information you provide during registration is accurate.

• Registration. You must provide a valid email address and choose a username and password. You must verify your email address before your account is fully enabled.
• Public username. Your username is a public handle that other users can search for in order to send friend requests. Do not include private information in it.
• Account security. You are responsible for keeping your password (and any two-factor authentication method) confidential and for all activity under your account. Notify us promptly at support@cytross.com if you suspect unauthorised access. We store passwords only as an irreversible hash and cannot recover them for you; use the password-reset flow if you forget yours.
• One account per person. Accounts are personal to you and may not be shared, sold, or transferred except through the subscription-share feature described in Section 5. Sharing your credentials so that more than one person studies on a single account is a breach of these Terms and of Section 6.

You agree not to:

• copy, scrape, harvest, crawl, bulk-download, or otherwise systematically extract the questions, answer keys, rationales, Notebooks, or other content of the Service, by any automated or manual means;
• circumvent, disable, or interfere with rate limiting, authentication, or any other security or access-control feature of the Service;
• share, republish, or distribute Service content outside the Service;
• attempt to gain unauthorised access to any account, system, or data;
• use the Service to infringe any law or the rights of others, or to harass or abuse other users through the social features;
• use the Service in a way that imposes an unreasonable load on our infrastructure or disrupts other users.

We operate technical controls to detect and prevent automated harvesting of the question bank, and we may suspend or terminate accounts that violate this section.

The Service includes a subscription-share referral feature. You may invite other people to Cytross Nursing using a share link, and an associated share percentage (share_pct) may be recorded for the referral relationship. When an invited person registers through a valid invite link, a friendship is created between you and them.

Important: the referral feature currently records referral relationships and share percentages, but monetary payout of referral or subscription-share rewards is not yet available. Recording a referral or a share percentage does not create any present entitlement to a payment, discount, or other benefit, and no balance shown or implied by the Service is a debt owed to you. We may introduce, modify, condition, or discontinue any referral rewards at our discretion, and any future rewards programme will be announced with its own terms, which you will be asked to accept before any payment is made.

You may not create fake accounts, self-refer, or otherwise abuse the referral feature. Invite links expire and are single-use. We may void referral records obtained in breach of this section.

All content made available through the Service — including the question bank, answer keys, rationales, Deep Review Notebooks, case studies, the adaptive engine and its outputs, and all software, text, graphics, and branding — is the proprietary property of Swipesoft or its licensors and is protected by copyright, database, and other intellectual-property laws. Except for the limited, personal, non-exclusive, non-transferable, revocable right to use the Service for your own exam preparation, no rights are granted to you. You may not reproduce, distribute, create derivative works from, publicly display, or commercially exploit any Service content, and you may not extract or reuse the question bank in whole or in part (see Sections 4 and 7).

What personal use covers. You may read the content on screen and make notes of your own in your own words. You may not photograph, screen-record, screenshot for distribution, transcribe, print in bulk, or otherwise fix Service content in a form that can be passed to someone else, and you may not post it to a study group, a file-sharing site, a social network, a tutoring service, or any other public or semi-public forum. This applies whether or not you charge for it.

Content you submit — for example, item flags and reports — remains yours, but you grant us a worldwide, royalty-free, perpetual licence to use it to operate, secure, and improve the Service (including for content quality assurance).

This section is an express term of your licence to use the Service, and it is also our formal reservation of rights.

• Rights expressly reserved. Swipesoft expressly reserves all rights to carry out, and to authorise, text and data mining of the Service and its content, including for the purposes of Article 4(3) of Directive (EU) 2019/790 and any equivalent provision in any other jurisdiction. No text-and-data-mining exception, licence, or implied permission applies to this Service or to any part of its content.
• No training of models.You may not use Service content, in whole or in part, to train, fine-tune, evaluate, ground, retrieve into, or otherwise develop or improve any machine-learning model, language model, embedding, index, or dataset, whether for your own use or for anyone else’s, and whether or not the result is distributed. This includes pasting Service content into a third-party AI tool that retains inputs for training.
• No automated access. You may not access the Service with any robot, spider, scraper, headless browser, extension, script, or other automated means, and you may not use the API other than through the application we provide. Access obtained by automated means is unauthorised access, whether or not you hold a valid account and whether or not any technical measure was circumvented to obtain it.
• Protective measures. The Service applies rate limits, per-account question-bank caps, and other anti-harvesting controls. Interfering with them, attempting to measure their thresholds, or distributing information about how to evade them is a material breach of these Terms.
• Enforcement. We may suspend or terminate access immediately and without notice where we reasonably believe this section has been breached, and we may pursue any remedy available to us, including injunctive relief. Because the harm from bulk extraction of a question bank is difficult to quantify, you agree that damages alone would not be an adequate remedy.

Nothing in this section limits any right you have under mandatory law that cannot be excluded by agreement, including any statutory research exception that applies to you.

We respect the intellectual property of others and expect the same in return. If you believe material on the Service infringes a copyright you own or are authorised to act for, write to support@cytross.com with the subject line Copyright notice, and include:

• your name, postal address, telephone number, and email address;
• identification of the work you say is infringed, and of the material on the Service you are complaining about, with enough detail for us to find it (a URL is best);
• a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law;
• a statement that the information in your notice is accurate and that you are the owner or are authorised to act on the owner’s behalf; and
• your physical or electronic signature.

We will review every complete notice, and we will remove or disable access to material we determine to be infringing. If you are a user whose material has been removed and you believe that was a mistake, write to the same address and we will consider your response and restore the material where appropriate. We may terminate the accounts of users who repeatedly infringe.

Please do not use this address for questions about the accuracy of a question or rationale; use the in-app flag control, which routes your report to the content team.

• Educational tool only. The Service is a study and self-assessment tool. It is not the NCLEX examination and is not a substitute for professional instruction, clinical training, or your own judgement.
• No guarantee of results. Adaptive practice, progress reports, readiness bands, and any performance indicators are statistical estimates based on your activity. They are presented with their inherent uncertainty and do not guarantee that you will pass the NCLEX-RN® or any other examination. We make no representation as to any specific outcome.
• No professional advice. Nothing in the Service constitutes medical, legal, or professional advice, and nothing in these Terms is legal advice to you.
• “As is.”The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted or error-free.
• Trademark / non-affiliation. NCLEX®, NCLEX-RN®, and NCLEX-PN® are registered trademarks of the National Council of State Boards of Nursing, Inc. (NCSBN®). NCSBN does not endorse, and is not affiliated with, Cytross Nursing.

To the fullest extent permitted by law, Swipesoft will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or examination outcomes, arising out of or relating to your use of (or inability to use) the Service, whether based in contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service will not exceed the greater of (a) the total amount you have paid us for the Service in the twelve months before the event giving rise to the claim and (b) one hundred United States dollars (US$100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

• By you. You may stop using the Service at any time. You may erase your study history using the in-app erase-history feature, and you may request deletion of your account and identity data as described in the Privacy Policy. Because of the Service’s identity / behavioural data separation, deleting your identity can leave your past study responses in an anonymous, non-identifying form.
• By us. We may suspend or terminate your access if you violate these Terms (for example, by harvesting content, breaching Section 7, or abusing the referral feature), if required by law, or to protect the Service or other users. Where reasonable and lawful, we will give you notice.
• Effect. Provisions that by their nature should survive termination — including intellectual property, Section 7, disclaimers, limitation of liability, and governing law — survive.

• Talk to us first. If you have a problem, email support@cytross.com with a description of it before starting any formal proceeding. Most disputes can be resolved this way, and we will try to resolve yours within 30 days of receiving it.
• Governing law. These Terms, and any dispute arising out of or relating to them or to the Service, are governed by the law of the country in which you have your habitual residence.
• Where a claim can be brought. You may bring proceedings in the courts of the country in which you have your habitual residence. Nothing in these Terms removes or restricts any protection given to you by the mandatory law of that country, and nothing in them requires you to litigate anywhere else.
• Severability and waiver. If any provision of these Terms is held to be unenforceable, the rest remains in force. Our not enforcing a provision on one occasion is not a waiver of it.

We may update these Terms from time to time. When we make material changes, we will update the “Effective date” above and, where appropriate, notify you through the Service or by email. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms. If you do not accept a change, stop using the Service and, if you wish, delete your account as described in Section 11.

• Provider: Swipesoft, operator of Cytross Nursing
• Email: support@cytross.com
• Written notice: we do not operate a public office. Send legal notices to the email address above; if you need to serve a document by post, ask at that address and we will provide a service address.